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Support FAQ

Find answers to common questions about our support.

How can I contact support?

You can reach our support team by email or phone. We’re here to help with any questions, technical issues, or feedback about your recovery.

How fast will you respond?

We do our best to reply within 48 hours on weekdays. For urgent issues, please call us directly.

What kind of support can I get?

We offer personalized concussion support through our app – including symptom tracking, recovery plans, and expert-backed guidance. We're here if you need help navigating recovery or using the app.

Can I get support in my language?

Yes! The app is available in multiple languages, including English and Danish. Just choose your preferred language in the app settings.